Need to complain about Bill & Sons Towing customer service? There’s an app for that.
The 10-part comedic web series from Toronto-based Ready, Set, Panic, which launched on YouTube earlier this year, will now be available for users to watch via an app for iOs devices, developed by interactive producer Shawn Bailey.
The series also features a toll-free customer complaint line, launched by co-creators Charles Ketchabaw and Mark De Angelis as an extension to the series, to build buzz, build out storylines, and let users interact on another level with the characters, with the messages left on the line integrated into one of the characters’ weekly podcasts.
The app will give users direct access to the hotline via an interactive feature that will let users leave a message about their car trouble, which will be accessible to all app users.
“The Bill & Sons Towing app is a great way to experience the series as a digital box set. Fans and new viewers now have access to all the web series content in one package that’s just a touch away,” said exec producer Ketchabaw in a statement.
The app will also let users watch the full series, and offer behind-the-scenes and family photos, in addition to cast, character and crew biographies.
And for the month of October, Ready, Set, Panic says it will donate $1 to McMaster Children’s Hospital in Hamilton for every person who downloads and rates the app.
Bill & Sons Towing stars sketch comedy troupe The Imponderables, who take over the family tow truck business after their father, played by veteran actor Nicholas Campbell, has a heart attack.
Canadian actors Sonja Smits and Jayne Eastwood have also made guest appearances on the series.